Targeted Case Manager
- Bachelor of Arts/Science degree or equivalent combination of experience and education.
- Ability to obtain the designated TCM certifications within 90 days of employment and maintain required trainings throughout employment.
- Strong knowledge of state and private resources for persons with disabilities and knowledge of legislative procedure and policies affecting services.
- Proficiency in word processing, spreadsheet and database software programs.
- Effective, professional communication skills and the ability to effectively interact with a wide variety of stakeholders.
- Valid driver’s license and ability to comply with Open Options Driving Policy.
This position provides Targeted Case Management (TCM) services for a designated case load in compliance with the KDADS TCM Code of Conduct.
This includes, but is not limited to the following:
- Responsible for annual BASIS assessment for assigned persons served (Kansas TCM), including scheduling and attending annual BASIS assessments; provides information to providers on appeal process.
- Completes all TCM Crisis Requests as appropriate for benefit of person served and family, in accordance with KDADS policy and procedure.
- Initiates contacts and meets with person served and family at a frequency specified per individual (at a minimum quarterly) in a community setting of their choice; monitors quality of services, including planning, coordination, and problem solving.
- Coordinates the annual Person Centered Support Plan (PCSP) meeting; gathers necessary information to facilitate the meeting and develop the PCSP; monitors progress on annual goals for persons served as outlined and updates the plan as-needed. In Wyandotte County, prepares six-month updates as required.
- Maintains contact notes and logs on individuals for whom services have been provided.
- Completes all required billing documentation by the seventh of the following month. Maintains billable ratio of hours worked to hours billable at the specified target.
- Responsible for keeping all person served files updated and in compliance with Article 63 of KDADS regulations.
- Recommends resources and courses of action based on an individual’s needs. Remains knowledgeable on community services and resources, providing information to individuals and families as requested.