Vincent Bustamante

October 10, 2017

James, and Our Impact on Each Other

Sometimes with individuals who do not speak regularly, we pigeonhole them or decide what their specific interests are. Because their verbal communication is “limited,” it seems, we decide that their interests are as well. When we open ourselves up to seeing people with disabilities as people, no more or less than we are, we can learn a lot. When I first started working with a young man named James, I was told “He likes Taco Bell and pancakes with peanut butter.” Can you imagine being introduced to someone and being defined by the two food items that you like?” “This is Vincent, he likes fajitas and chili.” Somehow that just doesn’t encapsulate my full personality. The first few times I worked with him we made pancakes and peanut butter and had Taco Bell. After a little while, however, I started saying, “Let’s try something new today!” I figured he would […]
June 1, 2017

The Struggle Is Real in the Disability Services Industry

A couple of weeks ago, I spoke with a gentleman about services for the I/DD (intellectual and developmental disabilities) population and some of the struggles that our industry faces.  He stated that he had a family member with disabilities who was very well taken care of, received ample funding, and that his family had a direct line of communication with the leadership of the Missouri state government.  Based on his specific experience, he was left wondering why we were seeking out grants and fundraising dollars.  The industry, from his perspective, was operating just fine.  While I respect his individual experience, I also believe it exists as an outlier, a unique experience that is not indicative of most people who receive services in the I/DD system. Research shows that people with intellectual disabilities are living longer, in large part due to advances in health care and support services.  People with a […]
January 5, 2017

I’ve worked Star Trek into the conversation on employee conflict resolution (and you can, too!)

“Live long and prosper” At Open Options, our #1 goal is how best to support the people who receive services from us. This outcome begins and ends with our employees, so we invest heavily in training them on the best practices of the disabilities field. Because developing their ability to effectively communicate with each other is also very important to carrying out our mission, we’ve recently undergone a communication style assessment. Myriad books have been written on personalities and how they interact in the workplace, each with their own corresponding acronyms and identifications. I, for example, am an INFJ; CD; Type 6 with a wing 5; my strongest frame is Structural; my preferred leadership style is Coaching; and my top 5 strengths are Restorative, Responsibility, Intellection, Input, and Empathy. Every assessment I have ever taken references my desire to communicate (and be communicated to) with logic, facts, and well-researched assertions […]
September 2, 2016

Welcome, Opie!

I didn’t start my day thinking I was going to be reading about spirit animals and totems, but here we are.  Recently, we were brainstorming ideas for a fun “mascot” for our organization.  Playing off of the alliteration of our Open Options name, we joked about “Opie the Otter.”  I guess we joked about it too much because the idea really stuck.  Plus, Ollie the Ocelot just didn’t roll off the tongue.  Alliteration aside, we wanted the animal to have symbolic meaning to our organization and in particular our values. We came up with the following acronym that incorporates our core and aspirational values: O             Open, authentic, and truthful T              Takes responsibility, recognizing mistakes and apologizing with humility T              Trustworthy and accountable for results E              Earnest and unselfish concern for the well-being and happiness of others R             Respects the dignity of every person and every role A quick visit to […]