October 10, 2015

Emotions and the Happiness Advantage

Recently I have had the opportunity to learn more about the concepts of emotional intelligence and positive psychology.  Research has pointed to the importance of emotional intelligence in the workplace, even suggesting it is more important than IQ.  In a workplace such as ours, emotional intelligence is critical to a person being successful.  In particular, our emotional states can either positively or negatively affect those around us.  As Goleman states, “Emotions are contagious. We’ve all known it experientially. You know after you have a really fun coffee with a friend, you feel good. When you have a rude clerk in a store, you walk away feeling bad.”  Research shows that a team performs at a high level when the ratio of positive to negative interactions necessary is at least 2.9013.  This means every three positive comments, experiences, and expressions fend off the effects of one negative.  The higher the ratio, […]